What products does BuildKart sell?
BuildKart offers plumbing, bathroom, kitchen, electrical, HVAC, tools, safety, and building supply products from trusted brands.
Do you ship across Canada?
Yes, we ship to customers across Canada. Shipping availability, cost, and estimated delivery time are shown at checkout.
How long does shipping take?
Delivery times depend on your location, product availability, and shipping method. Most orders are processed as quickly as possible, and tracking information is provided once your order ships.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email containing your tracking information.
Can I cancel or change my order?
If your order has not yet been processed or shipped, contact us as soon as possible. We will try our best to accommodate your request, but changes or cancellations cannot be guaranteed once an order has been processed.
What is your return policy?
Eligible products may be returned according to our Return Policy. Items must generally be unused, in their original condition, and in their original packaging. Some products may be non-returnable.
What should I do if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and photos of the product and packaging. We will review the issue and help arrange the appropriate solution.
Are the products sold by BuildKart genuine?
We aim to supply genuine products sourced through legitimate suppliers and distribution channels.
What payment methods do you accept?
Available payment methods are displayed securely during checkout and may include major credit cards and other payment options supported by Shopify.
Are my payments secure?
Yes. Payments are processed through secure payment providers supported by Shopify. BuildKart does not directly store your full credit card details.
Are taxes included in the product price?
Applicable taxes are calculated according to the shipping destination and shown during checkout.
Can contractors or businesses place bulk orders?
Yes. For larger quantities or business purchases, contact us with the product details and required quantity.
What if a product is out of stock?
Product availability is shown on the website. If there is an inventory issue after your order is placed, we will contact you with available options.
How can I contact BuildKart?
You can reach us through the Contact Us page or by email. We aim to respond to customer inquiries as quickly as possible.
Do you offer product warranties?
Manufacturer warranties may apply to certain products. Warranty coverage varies by brand and product, so please contact us if you need warranty information for a specific item.
Can prices change?
Yes. Product prices and promotions may change without notice. The price shown at the time your order is placed will apply to that order.